Is it necessary to load Windows drivers for my tape. Backup Application Library Driver Tape. Please refer to the readme file included in the driver download. You can install Symantec tape device drivers by running tapeinst.exe, located in the Backup Exec installation directory. Updates for tapeinst.exe are available in the Device Driver Installer package.
Hi all.I have Backup Exec 10.1 running on a Windows 2000 server. I have an external HP/Compaq 35/70 DLT drive. This drive and server have worked together for three years. Recently we noticed some performance issues with Verification failures. I ran the same jobs to disk and there were no errors, so I suspected cable or drive. I loaded HP Library and Tape Tools and upgraded the firmware on the drive. I replaced the SCSI cable at the same time.
Now it doesn't work at all. Windows recognizes the drive, and I can install drivers with Backup Exec, but when I try to access the drive in BE (to Inventory the tape, or erase it, or run a backup job) it says 'No idle devices available.' When I load Library & Tape Tools, it sees the drive but won't let me do anything with it. I can select the drive but get no options to change the firmware, test it, or anything.
I have reset every part of the configuration to be like it was before I made the changes. The only difference is the upgraded firmware, which I can't remove because Library & Tape Tools doesn't work now. I'm on day four of no backups and these are critical apps.
Any ideas?
BTW. . .
The SCSI cable (25pin male to 68 pin male) from the server doesn't quite reach the drive, so there is an extension (which was in place originally). The drive has a 68 pin male to 68 pin male cable. It and the server 25/68 cable are connected by a gender changer. Is that as clear as mud?
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